Basic BI Concepts

What is Business Intelligence (BI)?

Business Intelligence (BI) refers to a collection of processes, technologies, and tools that enable organizations to collect, process, analyze, and visualize data to support timely and informed decision-making.

BI empowers organizations to:

  • Review historical performance

  • Understand the current business situation

  • Forecast future trends using data-driven insights

Objective: Deliver the right information to the right users at the right time, transforming raw data into actionable insights that support business strategies.

Key Components of a BI System

Data Sources

Origin of data such as CRM, ERP, databases, APIs, spreadsheets, etc.

ETL/ELT Processes

Methods for Extracting, Transforming, and Loading data into a central repository

Data Warehouse

A centralized, structured storage optimized for querying and analysis

Analytics Tools

Tools to visualize data through charts, tables, dashboards, etc.

Reports & Dashboards

Interfaces that present data in a user-friendly and interactive manner

Standard BI Workflow

The typical flow of data in a BI system includes:

  1. Data Collection – Gather data from multiple sources

  2. Data Transformation – Cleanse, standardize, and convert data

  3. Data Storage – Save in a structured data warehouse

  4. Data Analysis & Visualization – Create visual reports and dashboards

  5. Decision Making – Use insights for operational or strategic decisions

📌 In FPT Data Suite, this workflow is implemented through:

  • Data Connector → Data Pipeline → Data Visualization

Benefits of BI for Organizations

Business Intelligence (BI) offers powerful tools to help organizations analyze and make informed decisions through six core functions:

  • Decision Support Identify business issues and support strategy planning using real-time data.

  • Querying & Reporting Automatically generate structured, meaningful reports from large data sets.

  • Online Analytical Processing (OLAP) Rapid multi-dimensional analysis, supporting trend evaluation and financial reporting.

  • Statistical Analysis Interpret data patterns to uncover underlying trends and business behaviors.

  • Forecasting Predict future performance and industry trends to proactively plan ahead.

  • Data Mining Extract meaningful information from large data sets to solve specific business challenges.

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